Please read the important information below before purchasing a Stars on Ice Meet & Greet pass for the show.

1. A ticket to the Stars on Ice show is required prior to purchasing a Meet & Greet pass. A Meet & Greet  pass may only be used with a ticket to the show; a pass without a show ticket will not be allowed entry into the arena.

2. All Meet & Greets will be held after the show performance.

3. A Meet & Greet pass does not provide any special privileges towards parking, merchandise, etc.

4. There will only be a limited number of Meet & Greet passes per show. We suggest you purchase your show ticket and Meet & Greet pass as early as possible to guarantee your Meet & Greet entry.

5. Children aged 14 and under may not attend the Meet & Greet without a parent/guardian. Both child and parent/guardian must have a pass to attend the Meet & Greet. There is a limit of four children per adult/guardian.

6. The purchaser of the Meet & Greet pass(es) must present a Photo I.D. in order to pick up the pass(es). If the pass is being purchased for a minor 15 and under, the parent/guardian must pick up the passes with a Photo I.D.  If you are purchasing the Meet & Greet pass for another person, please email us at [email protected] with your name, the city for which you purchased your Meet & Greet pass, the order number and the name of the person who will be picking up the Meet & Greet pass on the day of the show.

7. Please respect the skaters by not taking flash photos during the show.

8. After purchasing a Meet & Greet pass, the purchaser will receive a confirmation message within 24 hours of the purchase. The confirmation will include instructions for picking up your Meet & Greet pass, as well as further Meet & Greet details. Print the the confirmation and take it with you to the venue with a Photo ID to pick up your Meet & Greet pass. If you do not receive your  confirmation message, please email us at [email protected].

9. Meet & Greet passes are non-refundable, non-transferable and may not be re-sold.

10. If you receive a Meet & Greet confirmation, but are unable to attend the show, you must notify us as soon as possible at [email protected].

11. If you have any additional questions regarding the Meet & Greets, please check the Meet & Greet FAQs  or contact us [email protected] during regular business hours Monday through Friday, 9am - 5pm CT.

12. By attending a Stars on Ice show and/or Meet & Greet event, you are implying consent for your name and likeness to be used on, or Stars on Ice social media in any capacity.

13. Have fun! 

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